Store Policies at Iconic Angel Beauty LLC

In today’s online shopping market, we believe that honesty is the best policy. That’s why we designed the most generous, fair, and transparent store policy for our customers. Read the following sections to find out more about how we ship or exchange products, or about how we secure your personal data. Please don’t hesitate to contact us if you have any questions!

ALL SALES ARE FINAL. NO RETURNS. NO EXCHANGES. 

ORDER CANCELLATIONS

Iconic Angel Beauty LLC does not accept order cancellations after the order has been shipped. ​

ADDRESS MISTAKE

Iconic Angel Beauty is not responsible for any insufficient addresses submitted by the consumer. Please double check all addresses before completing any orders. If an incorrect address was accidentally inputted into your order, there might still be some time to fix it prior to shipment. Please contact iconicangelbeauty@gmail.com to fix the address issue. Please realize that I get many emails a day, so state "ADDRESS MISTAKE" in the subject line of the email so that I can make it my top priority. ​


ORDER ISSUES

If the wrong item was accidentally shipped to you by mistake, please email 

iconicangelbeauty@gmail.com to fix the issue at hand. Include the words "WRONG ITEM" in the subject line, so that I will be able to see it immediately at first glance. 

If there is an issue with any order that occurred months prior to the customer contacting Iconic Angel Beauty LLC, no action can be taken due to the long time frame period. 

PACKAGE GOT SENT BACK

An insufficient address was responsible for this. Please double check all address information prior to completing your order. If you want your items to be reshipped, there will be an additional shipping fee depending on where you are located. 

LOST PACKAGE/DAMAGED PACKAGE

Iconic Angel Beauty LLC is not responsible for lost/damaged packages as it is out of our control with how USPS handles packages.

ALLERGIES

Iconic Angel Beauty LLC is not responsible for any allergies/injuries. A full list of ingredients is listed underneath every product. All products are produced in a clean area with FDA approved ingredients. Masks are worn while making products.  

 

Privacy Policy

Your Data is Secure

What type of information do you collect?

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

How do you collect information?
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

Why do you collect such personal information?

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.


How do you store, use, share and disclose your site visitors' personal information?
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.


How do you communicate with your site visitors?
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.


How do you use cookies and other tracking tools?
It's important to note that third-party services, such as Google Analytics or other applications offered through the Wix App Market, placing cookies or utilizing other tracking technologies through Wix´s services, may have their own policies regarding how they collect and store information. As these are external services, such practices are not covered by the Wix Privacy Policy.

Click here to view which cookies are stored on your site visitors' computer. 


How can your site visitors withdraw their consent?
If you don’t want us to process your data anymore, please contact us at iconicangelbeauty@gmail.com.

Privacy policy updates
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

Questions and your contact information
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at iconicangelbeauty@gmail.com.

 

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